Return Policy

Return Policy for Big Dave's Tackle

At Big Dave's Tackle, our goal is to provide exceptional service and products to our customers. Here is our comprehensive return policy designed to ensure a positive shopping experience:
Returns Eligibility:
- Returns are accepted within 30 days from the original purchase date.
- Items must be unused, in their original packaging, and in the same condition as when purchased.
- Fishing bait and tackle products that have been opened or used are not eligible for return.
Refund Process:
- Refunds will be issued to the original form of payment.
- Once your return is approved, refunds will be processed within 5-7 business days.
Exchanges:
- We offer exchanges for defective or damaged items.
- Contact our customer service team to arrange an exchange for a faulty product.
Return Shipping:
- Customers are responsible for return shipping costs unless the return is due to an error on our part (e.g., incorrect item shipped, defective product).
- We recommend using a tracked shipping service when returning items.
Non-Returnable Items:
- Customized or personalized items are non-returnable except in cases of damage or defects upon receipt.
Return Procedure:
- Initiate a return by contacting our customer service team and providing your order details and reason for return.
- Upon approval, you will receive instructions on how to return the item.
Customer Satisfaction:
- Your satisfaction is important to us. If you encounter any issues with your purchase, please reach out to us for assistance. We aim to address and resolve any concerns promptly.

By shopping at Big Dave's Tackle, you agree to adhere to these return policies. We value your patronage and thank you for choosing us for your fishing tackle needs.
If you require further clarification or support, please don't hesitate to reach out to our customer service team.

Thank you for choosing Big Dave's Tackle!